Get in touch

Have questions about our products? We're here to help.

Sales Inquiries

Interested in VaultGuard360 or IAMGuard360 for your organization?

sales@sentinelvaultsystems.com

General Support

Need help with your existing deployment?

support@sentinelvaultsystems.com

Security

Report vulnerabilities or security concerns

security@sentinelvaultsystems.com

What to Expect

We're a small team, so we prioritize based on urgency.

Inquiry TypeResponse Time
Security vulnerabilities48 hours
Product support24-48 hours
Sales questions1-2 business days
General inquiries2-3 business days

Before Contacting Support

For product support issues, please include:

  • Your Azure subscription ID (not secrets!)
  • The tier you're on (Standard/Professional/Enterprise)
  • Screenshots or error messages
  • Steps to reproduce the issue

This helps us resolve your issue faster.

Sentinel Vault Systems LLC

VaultGuard360 is available on the Microsoft Azure Marketplace. IAMGuard360 coming Q1 2026.