Terms of Service

Agreement to Terms

By accessing our websites or using our products, you agree to these Terms of Service. If you don't agree, please don't use our services.

Our Products

Sentinel Vault Systems LLC provides cloud security software products, including VaultGuard360.

How Our Products Work

• VaultGuard360 is licensed through Azure Marketplace as a Managed Application
• The software deploys into your Azure subscription and runs in your environment
• You are responsible for the Azure infrastructure costs in your tenant
• Product-specific terms are presented during purchase in Azure Marketplace

Your Responsibilities

When using our products, you agree to:

• Maintain appropriate Azure permissions for the Managed Application
• Keep your Azure subscription in good standing
• Use our products only for lawful purposes
• Not attempt to reverse engineer, decompile, or extract source code
• Not resell, sublicense, or redistribute our products without authorization
• Not use our products to violate others' rights or applicable laws

Our Responsibilities

We commit to:

• Providing products that function as documented
• Responding to support requests within stated timeframes
• Maintaining security practices described in our Security page
• Providing reasonable notice of material changes to products or terms

What We Don't Guarantee

Our products are provided “as is.” We do not guarantee:

• 100% uptime or error-free operation
• Compatibility with every Azure configuration
• Prevention of all security incidents (we monitor expirations, not active threats)
• Specific business outcomes or cost savings

Intellectual Property

All content, trademarks, and intellectual property in our websites and products are owned by Sentinel Vault Systems LLC or our licensors. You receive a license to use our products — not ownership.

Limitation of Liability

To the maximum extent permitted by law:

• We are not liable for indirect, incidental, special, consequential, or punitive damages
• Our total liability is limited to the amount you paid us in the 12 months before the claim
• We are not responsible for outages, data loss, or issues caused by your Azure environment

Termination

By you: Cancel your subscription anytime through Azure Marketplace. You're responsible for charges until cancellation.

By us: We may terminate your access if you violate these terms, with notice when practical.

Governing Law

These Terms are governed by the laws of the State of Wyoming, United States, without regard to conflict of law principles.

Dispute Resolution

Before filing any claim, you agree to contact us at info@sentinelvaultsystems.com and attempt to resolve the dispute informally for at least 30 days.

Changes to Terms

We may update these Terms from time to time. Material changes will be posted with an updated date. Continued use after changes constitutes acceptance.

Contact

For questions about these Terms: info@sentinelvaultsystems.com